Installing ActivePDF Products on a Windows 2012 Server

To resolve the Windows Script Host error message such as: ActiveX component can't create object: APToolkit.Object.

If you are installing an ActivePDF product (released in 2017 or later) on a Windows 2012 server, you need to download and install two Microsoft updates for Windows 2012 servers. These updates resolve issues with the Microsoft Visual 2015 C++ Redistributable Runtime Component.

  1. Download and install KB2919442:
    1. Go to:
    2. Download the installer named: Windows8.1-KB2919442-x64 .msu
    3. Run the installer and follow the instructions.
    4. After installation, restart the machine.
  2. Download and install KB2919355:
    1. Go to:
    2. Click Download and from the list, select these two files:
      • clearcompressionflag.exe
      • Windows8.1-KB2919355-x64.msu
    3. Run clearcompresssionflag.exe and then Windows8.1-KB2919355-x64.msu.
    4. Restart the machine.
  3. If:
    • You have not installed the ActivePDF product yet:
      Install the ActivePDF product now.

    • You installed the ActivePDF product before Step 1:
      Follow these additional steps:
      1. In the Control Panel, go to Uninstall or Change a Program.
      2. Locate:
        • Microsoft Visual C++ 2015 Redistributable (x64)
        • Microsoft Visual C++ 2015 Redistributable (x86)
      3. One at a time, select each version, double click, and select Repair.
      4. Uninstall, then re-Install the ActivePDF product.