industry: legal

Case Study: Legal Aid Society of Orange County

The Legal Aid Society of Orange County (LASOC) launched a server-based application enabling low-income clients to apply for free legal services. LASOC lacked staff and resources to properly provide a high level of timely legal services to a large community.

ActivePDF’s Toolkit simplifies LASOC’s legal application and interview process in multiple languages. Clients log into the user-friendly application anytime and anywhere, enabling them to solve many of their legal problems on their own, lessening the workload of the LASOC staff.

Key Points

  • Challenge: Create a simplified and universally accessible interview process for legal aid.
  • Solution: Toolkit
  • Results: A simplified and streamlined application that provides multi-language forms, legal self-help, and an easy-to-navigate interview workflow.

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