Customer Success Story


Executive Summary:

The Legal Aid Society of Orange County launched a server-based application enabling low-income clients to apply for free legal services. LASOC lacked staff and resources to properly provide a high level of timely legal services to a large community. ActivePDF’s Toolkit simplifies LASOC’s legal application and interview process. Forms are also now offered in multiple languages. Clients log into the user-friendly application anytime and anywhere, enabling them to solve many of their legal problems on their own, lessening the workload of the LASOC staff.

Key Points:

  • Challenge: Create a simplified and universally accessible interview process.
  • Solution: Toolkit
  • Results: A simplified and streamlined application that provides multi-language forms, legal self-help, and a simplified interview workflow.