CASE STUDY OVERVIEW

Beroni Informática clients can quickly access and print personalized and detailed reports for virtually any location in the world by logging into the EarthData website and entering a customer's travel details.

Each report contains important travel information, such as climate and local customs, as well as full-color photos of each location. 

 

EarthData Web enables personalization of these reports using data entered by the travel agent. However there were limitations in using Word documents for high-volume electronic distribution.

Toolkit by ActivePDF enables the Beroni team to easily integrate and automate PDF templates for travel agents across the world.

Toolkit Delivers Personalized Travel Documents to Customers Across the Globe

Beroni Informática clients can quickly access and print detailed reports for virtually any location in the world by simply logging in to the EarthData website and entering a customer’s travel details. Each report contains important travel information, such as climate and local customs, as well as full-color photos of each location. EarthData Web enables personalization of these reports using data entered by the travel agent.

Challenges

Beroni’s developers realized this process needed to be updated in tune with these innovative, easy-to-use technologies. ­

“We saw the need to send the document directly to the traveler via email or to provide the option for a client to visit a webpage and print the information, using their own printers at home,” said David Acuña, System Analyst for Beroni. Although the existing Word templates produced quality paper copies, there were inherent limitations in using this format for electronic distribution.

Acuña’s team quickly deduced that the new solution required a format that could be viewed across a variety of platforms and printed on a wide range of devices, while maintaining pixel-perfect representation of the digital content.

Deciding on PDF as the optimal format, due in part to the ubiquity of PDF viewers and the format’s high visual fidelity, the IT team began searching for a PDF product that could be integrated with EarthData Web.

 

Solutions

The team evaluated a number of products before selecting Toolkit by ActivePDF. Licensed per server with no per user/document fees, or web restrictions, ActivePDF's Toolkit enables users to create, convert, modify, view, extract, and automate PDF documents in a high-volume environment.

In addition to its extensive features list, Toolkit’s programmable COM object allows for simple integration in any COM-enabled environment, an appealing benefit for the Beroni team. In fact, Acuña cited Toolkit’s ease of implementation and its capability to create PDF templates as the key contributing factors in the decision to purchase.

“Other products tested gave me some headaches,” recalled Acuña. “Implementing Toolkit was really easy to do. In fact, I only needed to read the sample, try the options, and create the template."

Immediately upon purchasing Toolkit, the team set to work integrating it into EarthData Web. First, the developers used Toolkit to create a PDF template for the EarthData Web destination report.  Through a standard web browser, travel agents complete a simple form, supplying the customer’s name, destination, and travel dates. Upon submission, the database is queried for destination-specific details, and then Toolkit is used to populate the PDF template with the resulting content.

Toolkit is then used to personalize the template using the data entered by the agent as well as the agency’s logo, returning the resultant PDF almost instantly. The agent then has the option to print the document, download, and email the PDF to the traveler, or provide login credentials to the customer for direct access to the file on EarthData Web’s secure site.

 

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Results

By making electronic travel reports available to its clients, Beroni Informática has significantly enhanced travel agency operations around the world. The time and costs required to print a full-color report for each customer are virtually eliminated, a benefit truly appreciated by the 1,500 agencies Beroni currently supports.

With the typical printed report often exceeding nine pages, the solution has also enabled agencies to have a positive impact on the environment by significantly reducing their day-to-day paper consumption.

The electronic distribution of EarthData Web documents has also brought immeasurable improvements to customer satisfaction as travelers can now conveniently access their personalized travel report from nearly anywhere in the world.

“With Toolkit, we found the appropriate tool for our needs to manipulate and generate PDF files,” Acuña states. “This gives travel agencies a compatible file format which can be managed and printed easily by the agents and their clients.”

 

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TESTIMONIALS

What People are Saying

“Producing a PDF from a Word file takes less than two seconds. Despite the high volume of documents created, the entire process is complete in just four seconds."

Giorgio Moioli

Senior Analyst Developer, EurizonVita

"Toolkit is the one solution that does everything a developer needs to create, manipulate, and print PDF files within the .NET environment."

Rob Pesce

Sr. Systems Architect, NCA Group

“Implementing Toolkit was really easy to do. In fact, I only needed to read the sample, try the options, and create the template."

David Acuña

System Analyst, Beroni Informática

"In a short time, I investigated and downloaded Toolkit and within 48 hours I had replicated the basic nuts and bolts of our previous electronic billing offering."

David Rabjohns

Information Systems Manager, NHS Supply Chain