At this time the activePDF Support Portal is currently unavailable. In order to submit a new issue or to reply to a previous support request please send us an email.

Licensing Questions and Customer Service:

If you have an issue with Licensing or any other customer service related issue please email customerservice@activepdf.com.

Product Evaluators:

If you are evaluating a product please email evalsupport@activepdf.com .

Beta Program Support

If you are using a beta version and require assistance or would like to provide feedback please email betasupport@activepdf.com.

Current Client Support

In order to receive support for currently owned products please provide in an email to techsupport@activepdf.com your product subscription ID number, which product(s) you are inquiring about and a description of your problem.

We apologize for any inconvenience and look forward to helping you resolve any issues you may encounter.