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activePDF KB #10062 - Return Code 014 = Error Printing to Printer
activePDF KB #10062 - Return Code 014 = Error Printing to Printer
Problem: Configuration Printer Version | Return to Search
Return Code 014 = Error Printing to Printer
 
Product Version Service Pack    
WebGrabber
3.5.2
SP4
SP5
SP6
SP7
 
Problem
 
A return code of 014 is received, along with the message Error Printing to Printer.
 
Cause
 
A Wait return code of 014 indicates that an error occurred while sending the PostScript® to activePDF Server.
 
Resolution
 
The following are known causes for this error. Select from the list below to view more information and the recommended solution for each issue.


  • 10598 - Server and WebGrabber versions don't match
    You must run the same version of Server and WebGrabber, and the evaluation editions cannot be used with the production editions. To ensure you are running the same builds, download and install the lat...


  • 10599 - Local System Account
    The activePDF Server and WebGrabber services must run under the Local System Account. If they are not, you will need to change the services to use this account.


  • 10600 - NTFS permissions
    The activePDF Server and WebGrabber services run under the Local System Account, which needs read/write permissions to the


  • 10601 - Default Printer to Emulate
    You will need to ensure that a Default Printer to Emulate is defined. Log on as the Local Administrator. <...


  • 10602 - Wait timeout greater than PrinterTimeout and Server timeout
    You will need to ensure that the 10582Wait method's waitSecond value is less than or equal to the 1099...


  • 10603 - Firewalls
    By default, activePDF Server uses port 53535 and WebGrabber uses port 64320. These ports must remain open, even through firewalls....


  • 10627 - Static Pools
    Setting the UseStaticPool property equal to True when no Static Pool exists will return


 
Last Updated 2008-05-17 Printer Version | Return to Search
 
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