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Support Tools: Service Tab
 
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The Services tab provides controls for the basic service functions necessary for activePDF. Any activePDF Service installed on your system plus the operating system's Print Spooler appear on this page; allowing you to start and stop the services as well as see their current status.

NOTE: Dimmed services indicate the service is unavailable or not installed. Ensure the product is installed and working per the Support Log.


Controls

These controls are available:


Start/ResumeStarts the stopped or paused service.
StopStops the service, terminating the thread and waiting actions, and sets status to Stopped.
PausePuts the service on hold, suspending the thread, and sets status to Paused. Actions resume with thread.
RestartStops, then starts the service. Status should indicate Running when finished.
Services ConsoleOpens the Services console for configuring Windows services. Refer to the Services Help file before changing any settings.

NOTE: Dimmed options are currently unavailable. Ensure the product is installed and working per the Support Log.

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Service Status

These statuses are possible:


RunningService is currently active. Status must be Running before using activePDF Software.
StoppedService is currently not active; you must Start before using activePDF Software.
PausedService is suspended; you must Resume before using activePDF Software. Any paused actions resume with service.
Service not foundThe service, related files, or activePDF Software is not available. Review the Support Log for additional information or contact activePDF Technical Support at http://www.activepdf.com/support/supportprogram/supportservices/.
UnknownSupport Tools cannot resolve the status to one of the available options. Ensure you are running the Support Tools as Local Administrator and not using a Remote Connection. Manually check the services using the Services Console. Review the Support Log for additional information or contact activePDF Technical Support at http://www.activepdf.com/support/supportprogram/supportservices/.

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